Frequently Asked Questions

About Events

Find answers to frequent questions about our activities.


What is the event program and who are the speakers?

How do I attend an event?

What payment methods are available?

Am I allowed to charge the fee to my company?

How long will it take to receive my invoice?

Am I allowed to cancel or replace my registration?

How is my registration confirmed?

I have registered as a student. Where should I send my education institution’s enrollment statement?

What does the registration package include?

Will I receive my credentials in advance?

If I fail to show up for the event, will my registration be automatically canceled?

Will I receive a certificate?

How do I get access to the materials presented at the event?

I am an author. Where can I find information about my paper?

About Courses

Find answers to frequent questions about IBP activities.


Where can I get additional information about training?

How do I enroll in a course?

When can I enroll?

Do I need specific qualifications to enroll for a course?

I am uneasy about registering my CPF number. Do I really need to?

How is my enrollment confirmed?

How will I know whether my course has been confirmed?

What is the duration of a typical training course?

May I take two or more courses at the same time?

Are courses delivered online or classroom-based?

Am I allowed to print my own certificate?

Are the course contents printed on the back of the certificate?

Are certificates issued at no cost?

What are the requirements for earning a certificate?

How will I receive my certificate? How long will it take?

How do I request a second copy of my course completion certificate?

What payment methods are available?

If I cancel my course will I be reimbursed?

How do I report issues or submit suggestions for course improvements?

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